Find answers to common questions about OnlineImageUpscaler.com. Can't find what you're looking for? Contact our support team.
OnlineImageUpscaler.com is an AI-powered tool that helps you upscale and enhance your images. You can boost image resolution up to 16K, fix blurry photos, sharpen details, restore old pictures, and add color to black and white photos. Everything runs in your browser—no software to download, no complicated setup.
You can use our tools to:
No! You can start using our basic features right away—no sign-up required. Just upload your image and go. If you want to save your processing history or access premium features, you can create a free account anytime.
You can upload JPEG, JPG, and PNG files. Keep files under 10MB each. We'll process your image and let you download it in a compatible format—usually JPEG, sometimes PNG depending on your original file.
Most images process in 10-60 seconds. The exact time depends on your image size and which AI model you choose. Higher resolutions like 8K or 16K take a bit longer. We'll show you an estimated time before you start, so you know what to expect.
Yes! We're built for ease of use and fast results. You get three AI models to choose from (Beta, V1 Fast, V2 Pro), support for resolutions up to 16K, and a full set of image processing tools. Whether you're a photographer, designer, or just want to improve your photos, you'll find what you need here at a price that won't break the bank.
Absolutely! OnlineImageUpscaler.com is designed to be accessible and user-friendly for creators of all backgrounds and skill levels. Our intuitive interface makes it easy to get started—just upload your image, pick a model, and let the AI do the work. No technical skills or design experience needed.
Our tools work great for a wide range of users. Professionals and enthusiasts in photography, graphic design, digital art, and illustration who need high-resolution images and detailed enhancements. AI artists who generate images with AI and want to upscale them for more resolution and depth. Businesses that need to enhance images for marketing materials. And anyone who wants to polish personal photos or create high-quality visual content. Whatever your needs, our AI-powered tools can help elevate your creations.
Yes! You can process up to 3 images at once for free. No credit card, no sign-up required. All our basic tools are available—upscaling, enhancement, unblur, sharpen, and more. Give it a try and see what you think.
The applicable prices are those displayed on our pricing page at the time of purchase. Prices are shown in US Dollars (USD). Please note that VAT and/or local taxes may be added to the final price, depending on your region.
You can choose from two types of plans:
Both options give you access to all AI models (Beta, V1 Fast, V2 Pro) and save your processing history.
Check out our pricing page to see all the details.
You can cancel your subscription at any time. Log in to your dashboard, go to your account settings, and click on "Manage Subscription" or "Billing." You'll be redirected to Stripe's billing portal where you can download invoices, switch plans, and cancel your subscription. Your account stays active until the end of your current billing period, so you keep using all features until then. No penalties, no hassle.
We offer a 30-day money-back guarantee for new monthly subscriptions. If you're not satisfied within the first 30 days, contact us for a full refund.
However, due to the substantial expenses associated with AI-driven image processing (particularly GPU processing costs), we generally cannot offer refunds for one-time payment credits. Our upstream providers don't allow us to request refunds for GPU processing, so issuing refunds would result in a financial loss. One-time payment credits aren't refundable, but they never expire—use them whenever you're ready.
Exception: If you experience technical issues that prevent image processing due to errors on our end, we'll restore the corresponding credits to your account rather than providing monetary refunds.
You keep all unused credits after canceling. You just won't get new monthly credits. One-time payment credits never expire, so you can use them anytime—even years later.
Right away! Your premium features activate within seconds of payment. You'll have instant access to higher resolutions, processing history, and cloud storage. No waiting around.
All prices are in US Dollars (USD). If you're outside the US, your bank or credit card company will convert the amount, and you'll see the converted charge on your statement.
Yes, our payment service is 100% secure. Financial processing is handled by Stripe, one of the world's most trusted payment processors. We never store your card details on our servers—Stripe handles everything securely. Stripe maintains security standards comparable to those of banks, so your payment information is safe.
We accept payments via credit or debit cards, including Visa, Mastercard, American Express, and Discover. All payments are processed securely through Stripe. Currently, we do not accept PayPal or cryptocurrency.
You can upscale to:
The highest you can go is 16K. Which resolutions are available depends on your original image quality and which AI model you pick (Beta, V1 Fast, or V2 Pro).
It's like having a magic wand! Our AI transforms any image you choose into a higher-resolution version, adding as much detail as you need. We use advanced deep learning models trained on huge image datasets, including ESRGAN, Real-ESRGAN, and other cutting-edge neural networks. The AI analyzes your image and intelligently enhances resolution and detail while keeping things looking natural.
You can choose from different AI models (Beta, V1 Fast, V2 Pro) and resolution options (2K, 4K, 8K, 16K) to control the level of enhancement. Each model has different strengths—some are faster, others produce higher quality results.
We use advanced deep learning models trained on huge image datasets. Our AI includes ESRGAN, Real-ESRGAN, and other cutting-edge neural networks that boost resolution and detail while keeping artifacts to a minimum. The result? High-quality upscaling that looks natural.
Sometimes, yes—but in most cases, artifacts are minimal and can be controlled. Most artifacts occur when processing very low-quality source images or when using certain AI models with challenging content.
To minimize artifacts, try using the V2 Pro model for higher quality results, or start with a better quality source image. If you notice artifacts in your processed image, you can try processing it again with a different model or adjust the resolution settings. Our AI is designed to keep artifacts to a minimum while enhancing your images.
You can pick from three models:
Try different models to see which one works best for your images.
Yes! Upload up to 3 images at the same time. They'll all process together, saving you time. Perfect when you have a batch of photos to enhance.
You'll get your image in one of these formats:
The exact format depends on your original image and what you're processing.
If you're logged in, we save all your processed images in your account. You can see everything you've done, download images again, and check details like which model you used and when you processed it. Great for keeping track of your work.
Yes! Our site works on phones, tablets, and computers. Just open your browser and go. All features work the same way on mobile.
To upscale on iPhone: Open Safari or Chrome → Go to OnlineImageUpscaler.com → Upload a photo from your gallery → Let the AI process it → Download to your phone. That's it!
If you're not logged in, we process your images but don't keep them permanently—they're deleted after 24 hours. If you have an account, we save processed images so you can access them later. You can delete them anytime from your dashboard.
Yes. We take security seriously. Your data is encrypted, stored in secure data centers, and we follow GDPR standards. All data transmission uses SSL/TLS encryption—the same security banks use. Want more details? Check out our privacy policy.
If you're not logged in, images are deleted after 24 hours. If you have an account, we keep processed images in your account so you can access them later. Delete them anytime from your dashboard.
No. We never share, sell, or use your images for anything other than processing them. Your photos stay private. We don't use them to train AI models or for any commercial purposes.
For non-logged-in users, processed images are automatically deleted after 24 hours. For logged-in users, images remain in your account until you delete them. You have full control over your image storage and can delete any image at any time from your dashboard.
Here's what sets us apart:
💰 Best Value
🚀 Easy to Use
We use modern tech and follow best practices:
⚡ Modern Technology
🔒 Security & Privacy
Upscale, enhance, unblur, sharpen, restore, colorize, and more—all in one place
Highest quality upscaling you can get
No sign-up needed for basic features
Here's what makes us different:
Use our help center, check this FAQ, or fill out our contact form. We usually respond within 24 hours on weekdays. If it's urgent, mark your message as urgent when you contact us.
Yes! We have step-by-step guides, video tutorials, and tips on our website. Learn how to use all our features and get the best results from your images.
Monday through Friday, 9 AM - 6 PM EST, and Saturday, 10 AM - 4 PM EST. We're closed Sundays. You can always submit a request through our contact form—we'll get back to you as soon as we can.
Our support team is here to help. Get in touch and we'll respond within 24 hours.