Terms of Service

Description of Service

OnlineImageUpscaler.com provides AI-powered image and video enhancement services, including:

• AI image upscaling to 2K, 4K, 8K, and 16K resolution
• Old photo restoration and colorization
• Video enhancement and upscaling
• Image sharpening and unblurring
• HD photo conversion
• Text enhancement in images
• Batch image processing
• Multiple image format support (JPG, PNG, WEBP, HEIC)

2. Rights of Use

2.1. IP Address Storage

By giving consent, you agree that we may store your IP address to verify extensive use of the Platform and to prevent abuse or fraudulent activity.

2.2. Your Content

2.2.1. Content Definition

"Content" means any text, information, communication, or material, such as audio files, video files, electronic documents, or images, that you upload, import into, embed for use by, or provide to the Service.

2.2.2. License to Your Content

Solely for the purpose of operating or improving the Service, you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, modify, adapt, publish, translate, and distribute your Content solely for the purpose of providing and improving our services.

2.2.3. Ownership

As between you and OnlineImageUpscaler.com, you retain all rights and ownership of your Content. You must ensure that you have all necessary rights (such as copyright, trademark rights) for processing the uploaded images or videos.

2.2.4. Removing Your Content

If you delete Content from the Service, we will stop making that Content publicly available within a reasonable amount of time. Some copies of your Content may remain in our backup systems for a limited period, but will not be accessible to other users.

3. User Rights and Obligations

3.1. Prohibited Actions

You undertake to refrain from any actions that endanger the functionality or operation of the Software. In particular, you are prohibited from carrying out any actions that scan or test the vulnerability of the system, breach security measures, or interfere with the proper functioning of the Service.

3.2. Content Rights Guarantee

You guarantee that you have all the necessary rights (such as copyright, trademark rights, industrial property rights) for processing the uploaded photos or videos. You are solely responsible for ensuring that your Content does not infringe upon any third-party rights.

User Accounts

Account Registration

To access certain features, you may need to create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your password
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason we deem necessary. You may also delete your account by contacting us at our contact page. Upon account closure, we will take reasonable steps to delete your data in accordance with our Privacy Policy.

Acceptable Use Policy

Prohibited Uses

You may not use our services for:

• Illegal activities or content
• Spam, phishing, or malicious content
• Copyright or trademark infringement
• Adult or inappropriate content
• Malware, viruses, or harmful code
• Harassment, hate speech, or discrimination
• Unauthorized access to computer systems

Content Responsibility

You are solely responsible for the images and videos you upload and any consequences resulting from that content. We do not monitor or control user-uploaded content, but we reserve the right to remove any content that violates these Terms.

Pricing and Payment Terms

We reserve the right to change our pricing, credit allocations, and plan features at any time with or without notice.

Subscription Plans

OnlineImageUpscaler.com offers multiple subscription tiers including Free, Subscription Plans, and One-Time Payment options. Each plan provides different credit allowances, upscaling capabilities, and feature access. Detailed pricing and features are available on our pricing page.

• Free Plan: Process up to 3 images at once with basic features
• Subscription Plans: Monthly credit packages ($5, $10, $20, $40) with auto-renewal
• One-Time Payment: Credit packages ($10, $20, $50, $80, $120, $200) that never expire

Credit Usage

• Different upscaling options require different credit amounts per image
• Free users have access to basic upscaling features with daily credit limits
• Paid subscribers receive higher credit allowances and access to advanced upscaling features, including up to 16K resolution
• Credits are consumed based on the resolution and model selected for processing

Billing and Payment

• Subscriptions are available on monthly billing cycles
• All payments are processed securely through Stripe using accepted payment methods including Visa, Mastercard, American Express, and Discover
• Subscriptions renew automatically unless cancelled
• Prices may change with reasonable notice

Refund Policy

• No Refunds: To the extent permitted by applicable law, all payments are generally non-refundable. We do not provide refunds for any unused subscription time or credits.
• Technical Issues Exception: If you experience technical issues that prevent image upscaling due to errors on our end, we will restore the corresponding credits to your account rather than providing monetary refunds.
• Service Interruption: In cases of extended service interruption caused by our system, we may provide credit compensation at our discretion.
• 30-Day Guarantee: We offer a 30-day money-back guarantee for new subscriptions. Contact us within 30 days of your first payment for a full refund if you're not satisfied.

Subscription Management

• You may cancel your subscription at any time through your account settings or dashboard
• Upon cancellation, you will retain access to paid features until the end of your current billing period
• Unused credits will remain available until the end of your current billing period for subscriptions, or indefinitely for one-time payment credits
• We reserve the right, without notice and without liability, to suspend and/or terminate this Agreement at any time, whether for cause (for example if you breach this Agreement) or without cause

Intellectual Property Rights

Our Rights

OnlineImageUpscaler.com and all related trademarks, logos, and content are owned by us or our licensors. You may not use our intellectual property without written permission.

Your Rights

You retain ownership of any content you create or upload. You grant us a license to use your content solely for providing our services.

Enhanced Image/Video Ownership

You retain ownership of the original images and videos you upload. Enhanced images and videos created using our service are also owned by you, subject to your compliance with these Terms. We do not claim ownership of your content.

Privacy and Data Protection

Your privacy is important to us. Our data collection and use practices are governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Security

We implement appropriate security measures to protect your data, but we cannot guarantee absolute security. You use our services at your own risk.

Service Availability and Modifications

Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We may perform maintenance or experience outages that temporarily affect service availability.

Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice to users.

Warranty and Liability

4.1. Warranty Exclusion

Any warranty for the results of the Software and its availability is excluded. Our services are provided "as is" without warranties of any kind, either express or implied. If, nevertheless, a warranty claim should exist, the warranty period is six months.

4.2. Limitation of Liability

We are not liable for the speed of the Software, its availability, data loss, or the correctness of the results. In addition, our liability is excluded unless the damage has been caused by gross negligence or willful misconduct.

To the maximum extent permitted by law, we shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the amount paid to us in the past 12 months
• Issues caused by third-party services or user error
• Processing speed or service availability issues

4.3. Maximum Liability

Our liability is in any case limited to the amount you paid to us in the 12 months preceding the claim, or $100.00 USD, whichever is greater.

4.4. Service Termination

We reserve the right, without notice and without liability, to suspend and/or terminate this Agreement at any time, whether for cause (for example if you breach this Agreement) or without cause. We may discontinue or suspend the provision of the Service at any time without notice, and at our discretion, without liability to you or any other person.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses (including legal fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

Confidentiality and Data Protection

All data protection information is available to you in our Privacy Policy, which is incorporated into these Terms by reference.

We implement appropriate security measures to protect your data, but we cannot guarantee absolute security. You use our services at your own risk.

Concluding Provisions

Governing Law

Legal disputes arising from this Contract are governed exclusively by the laws of the United States, without regard to conflict of law principles. The application of the UN Convention for the International Sale of Goods is excluded.

Jurisdiction

For disputes arising out of or in connection with this contract, the parties agree to first attempt to resolve disputes through informal resolution. If informal resolution fails, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Contract Modifications

Changes and/or additions to this Contract must be made in writing to be valid. We may update these Terms from time to time. We will notify users of material changes via email or website notice. Continued use of our services after changes constitutes acceptance of the updated Terms.

Severability

Should individual provisions of this Contract be void, unenforceable, and/or invalid, this shall not result in the invalidity, unenforceability, and/or invalidity of the entire Contract. In this case, the invalid provision shall be replaced by a valid provision that comes closest to the economic purpose of the invalid provision.

Changes to Terms

We may update these Terms from time to time. We will notify users of material changes via email or website notice. Continued use of our services after changes constitutes acceptance of the updated Terms.